Lots of individuals who start using their very first web hosting account, or switch companies, often have queries with regards to how particular tasks are performed or chance upon complications when setting up different things such as e-mails, site settings, and so on. For this reason, many hosting companies have compiled documentation with standard questions and issues so as to help their clients receive information quickly and seamlessly. As a result, the customer care staff members can concentrate on actual problems that some clients may be facing, since the solution for the minor things will be available online and clients will be able to deal with them without touching base with the help desk support team. Having thorough documentation is quite important, particularly for new clients with no previous experience whatsoever, as the hosting service involves a plethora of features and lots of people can become baffled about what to do. A good knowledge base can both help you carry out the tasks that you want and acquaint yourself with how the web hosting service works as a whole.

Extensive Online Documentation in Hosting

All Linux hosting that we are offering include an extensive knowledge base where you can find all you may ever need to know with regards to your hosting account. Irrespective of whether you are planning to create a new database, to forward a domain name by means of an .htaccess file or to set up an email address on your desktop computer or cellular phone, you can simply read our step-by-step help articles and all the info that you need will be there. When you visit a certain section of your Hepsia hosting Control Panel, you can see articles that are associated with the features that you can access through it. In case you would like to see the entire article collection and get acquainted with all the functions that Hepsia is offering, or only to read general information about the hosting service, you can browse the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our best to cover any predicament that you could bump into, but if you do not find the info that you require, you can always contact us, as our help desk support staff representatives are available 7 days a week.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated hosting include thorough technical documentation where you will see information about all the features that our in-house created Hepsia hosting Control Panel offers, together with solutions to various questions and challenges that you may bump into. All setup manuals contain in-depth descriptions, which means that you will not have to worry about missing something if you want to export a MySQL database, for example. The troubleshooting articles include a range of different conceivable reasons for specific problems and the solution for each of them, so if you’re unable to send email messages although you have the right outgoing mail server settings, for example, you can quickly find out what the reason may be and fix the issue with two or three mouse clicks in your mail client. As Hepsia has quite a few features, you’ll be able to find relevant articles in each section. In case you desire to browse all help articles, you can use the Help menu, which is located in the top right corner of the screen.