Customer Support Channels
A 1–hour Response Guarantee
Providing superior quality support without delay is our main priority, so that we backup each Linux hosting plan with a one hour ticket solution guarantee. After you present a ticket or drop an e–mail, our user help and support staff will do all they possible can to deliver the most acceptable answer to your problem and to offer help in a timely fashion.
A Top–quality Support Service
Our help support service is delivered by a group of professional employees which are able to respond to your inquiry as soon as possible. You can make contact with the tech support team by launching a tech support ticket from your Site Control Panel or by posting us an e–mail message. On business days, you can also contact us on the phone or make use of the online chatting service.
An Intuitive Help Section
McKaySoftware Domain Sales’s Control Panel offers a substantial practical knowledge base that’s integrated into all areas. In each area, you will find a Help button that will load for you a group of step–by–step tutorials on how to take advantage of a particular option or carry out a particular action. Moreover, we have crafted guide clips so you can get a better idea of the Control Panel’s interface.