If your website hosting service provider provides live chat support, you can talk with a representative in real-time and find out helpful info or get a problem resolved in a very timely manner. The main advantage of using chat as an alternative to calling to talk to a live person is that you'll need just a computer with Internet access, so that you will not pay any rates in case you're in a different country or state. Furthermore, it will be a lot easier to copy and paste information such as domain names, usernames or error messages in other words details which are sometimes hard to share with the other party on the phone. The live chat is also a quicker solution to contact the web hosting supplier's support team as compared to using a ticketing system. Last, but not least, in case some trouble requires a little more time to be taken care of, you are able to do something else entirely while you wait for support on the live chat, so that you won't lose time - something that is impossible when you are on the phone.

Live Chat Support in Hosting

As we consider the fact that a great number of situations are quickly resolved if you chat with a live person, we supply a live chat service for all of our prospective and existing clients. The chat is accessible every day and our support representatives can assist you with a number of questions and issues. In case you are not our customer yet, you're able to find out more about our hosting plans and the hosting environment in general in order to be certain that your sites will operate efficiently on our servers. In case you already have an account and you've got some questions or you have any problems with some of our services, you will be able to join us on the live chat and we will provide you with the necessary info or assist you to troubleshoot the problem. You will have to open a trouble ticket for specific issues that need longer time or the assistance of a system administrator, still for the majority of standard troubles you'll receive help right away.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we supply is accessible every single day, even on weekends and holidays. It is the perfect way to find out more information about our semi-dedicated hosting if you do not have an account yet or to get some issue resolved if you're a customer and our customer care agents will assist you right away regardless of the time of the day you join our chat. In case you wonder which plan is better for your websites, in case you need advice whether you should acquire a particular upgrade and how to order it or when you've got problems setting up an email account on your machine, you'll be able to contact us and we'll provide you with the required details without delay. The live chat is accessible even after our phone lines are off for the day, so when you have an account with us, you can rest assured that you will always enjoy instant assistance with any kind of question or issue that pops up.