In the event that you have ever had a hosting account before or you have dealt with any kind of online service, you probably know from your own experience that for many things it is better to talk to a live person on the phone rather than exchange tickets or emails. In order to know more about a specific service before you purchase it or if something small-scale needs to be made, for example, it is really much easier and a lot faster to do it live. When you're given the option to seek the advice of representatives by phone, it is very likely that you're using the services of an actual website hosting provider, not just a reseller. The level of support that you can get over the phone differs between different companies - from general matters to dedicated tech support. Usually most suppliers offer pre-sales assistance and 1st level telephone support, while more complex tech issues are managed through electronic mail or tickets.

Phone Support in Hosting

If you decide to acquire one of our Linux hosting, you can get in touch with our support crew via phone for 14 hours every day. We can help you choose the ideal package for your sites as we realize that it's better to discuss such issues with a live person. If you already own an account, we are able to help you with any kind of sales/billing questions and general issues, even with some technical troubles which do not need a long time or escalation to a system administrator since it will be better to open a ticket for time-consuming problems in order to have all the correspondence in a single place. We now have telephone numbers in the United States, the United Kingdom and Australia, so you can call the one you prefer and talk with one of our agents.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day telephone support, you can be sure that there will always be somebody to help you when you have any questions about the semi-dedicated server plans that we offer. Whether you'd like to learn more about the packages, you have a billing issue or some general problem, you can call us. Although some more complex issues could require a support ticket in order to give time to our technical support crew to analyze, we're able to assist you with quite a lot of technical questions on the phone as well, saving you precious time and efforts. As we have data centers on three different continents - in the United states of America, Great Britain and Australia, we have local phone lines in all of these countries as well. In case you are in another country, we have a global number where you are able to get in touch with us.